Telefon +41 (0)79 223 93 96
An overview of data protection
We processe gall datas within the Swiss Federal Act on Data Protection and the EU General Data Protection Regulation (GDPR)
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Telefon +41 (0)79 223 93 96
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
Data collection on our website
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
This website uses the services of dodeley® for sending newsletters. Provider is the indual GmbH, Sebastiansplatz 4, PO Box 377, 3900 Brig
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmitted when entering into a contract with online shops, retailers, and mail order
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill the hospitality contract or for measures preliminary to a contract.
Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
We have integrated the social media buttons of the following companies on our website. The plugins can be recognized by the fact that they are marked with the appropriate logo.
- Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)
- Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)
- Google Plus/Google Inc. (1600 Amphitheatre Parkway - Mountain View - CA 94043 - USA)
- Pinterest Inc. (635 High Street, Palo Alto, CA, 94301, USA)
- Instagram Inc. (1601 Willow Road, Menlo Park, CA, 94025, USA)
- XING AG (Gänsemarkt 43 - 20354 Hamburg - Deutschland)
- LinkedIn Corporation (2029 Stierlin Court, Mountain View, CA 94043, USA)
- TripAdvisor Inc. (400 1st Avenue, Needham, MA 02494 USA)
- TrustYou (Agnes-Pockels-Bogen 1, 80992 München)
- HolidayCheck Group AG (Neumarkter Str. 61, 80796 München DE)
Our website measures conversions using visitor action pixels from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.
You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log into Facebook.
If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
Objecting to the collection of data | Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the Swiss and European data protection authorities when using Google Analytics.
Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
Plugins and tools
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.
The controller has integrated a Juicer Social Wall into this website. The operating company of Juicer is Juicer.io, 1515 7th Street, #424, Santa Monica, CA 90403.
The Juicer system gives the user the opportunity to combine his social media activity into a single feed, and to integrate this into a social wall on the website. It is therefore possible to integrate content from Instagram, Twitter and various other social media sites by means of hashtags, or alternatively to add all content from an account (Instagram, Twitter, etc.) to the Social Wall. The Social Wall is available to everyone – even for people who do not use Instagram, Twitter, etc.
Juicer and third party suppliers with which it collaborates work in compliance with EU GDPR. The GDPR has been developed to give users more information, and to better protect user data. Juicer will never:
- save or collect user data from the Juicer Feed (Social Wall) of a page.
- Distribute Juicer user data, apart from that collected from Cookies which optimise the use of the system. Juicer therefore collects a minimum amount of data, and discretely handles all data which is disclosed to social networks.
- to pass on any kind of data to social networks.
General Terms and Conditions (GTC) of ALBIJOU GmbH
1. RESERVATION AND CONCLUSION OF CONTRACT
1.1. OBJECT OF THE CONTRACT
These general terms and conditions govern the legal relationship between you and ALBIJOU GmbH (Holiday living in charming village homes with full concierge services). The reservation or order confirmation, which is sent to you by e-mail or post, serves as the basis.
Option dates are binding for both parties. After the expiration of the option period the ALBIJOU GmbH can automatically dispose of the reserved apartments / houses unless the customer has sent a written order confirmation. The confirmation must be in the hands of the ALBIJOU GmbH on the day of the option date.
Fees are in CHF and include the legal value added tax. Any increase in value added tax after conclusion of the contract shall be borne by the customer. The fees posted on the homepage are valid and will be confirmed to the customer in the order confirmation.
Upon completion of a booking, 40% of the invoice amount must be paid as a deposit. The remainder is due 30 days before the start of the rental period. For short-term bookings (less than 30 days) the full invoice amount is due upon conclusion of the contract.
1.5. TOURISM TAX
The tourism tax of CHF 6.- for adults and CHF 3.- for children is not included in the rental fee and will be listed separately on the invoice. The amount of the tourism tax is determined by the municipality.
2.1. CANCELLATIONS OF BOOKINGS
We ask you to inform us as early as possible and in writing of any significant changes to your reservation. If a reservation is completely cancelled without any responsibility on our part (damage to accommodation) the following cancellation fee is due:
A cancellation made at least 3 months before the agreed arrival date is free of charge.
For cancellations made at least 2 months before the agreed arrival date a fee of CHF 50.- will be charged
until 30 days before arrival 20% of the invoice amount
29 to 15 days before arrival 50% of the invoice amount
less than 14 days before arrival 100% of the invoice amount
If a credit card number was entered incorrectly during the online booking process, we consider the booking as not guaranteed.
2.2. CANCELLATIONS OF GROUPS / RESERVATIONS FOR 10 PERSONS OR MORE
The same conditions apply as under point 2.1.
3. BINDING CONTRACTUAL COMPONENTS
3.1.1. Guest, organizer
For damages to or loss of furnishings or inventory occurring during a stay or an event, the guest or organizer is liable—no proof of culpability on the part of ALBIJOU GmbH required. ALBIJOU GmbH is not liable for theft and damage of materials brought along by third parties; sufficient insurance is the sole responsibility of the organizer in any case.
3.2. SEMINARS, EVENTS
3.2.1. Number of participants
The organizer must report the definitive number of participants to ALBIJOU GmbH at least 24 hours before the start of the event. If the number of participants exceeds the estimate the invoice will be based on the the actual number of participants.
3.2.2. Additional costs for setting up and dismantling the seminar infrastructure
Die ALBIJOU GmbH shall furnish the seminar rooms as agreed and confirmed in writing. The organizer will be charged for extra costs incurred during set-up or dismantling. The organizer can dispose of cardboard, paper and excess conference materials on the premises after the event.
3.2.3. Third party services
If ALBIJOU GmbH procures technical or other equipment from third parties for the organizer, ALBIJOU GmbH acts in the name and for the account of the organizer. The organizer is liable for the careful handling and proper return of such equipment and shields ALBIJOU GmbH from all third party claims.
3.2.4. Media advertisement
Media advertisements referring to events staged in the context of Holiday living in charming village homes with full concierge services must be approved in writing by ALBIJOU GmbH prior to publication. If publication occurs without prior consent and to the detriment of ALBIJOU GmbH's interests, ALBIJOU GmbH has the right to cancel the event subject to possible claims for remuneration and damages.
ALBIJOU GmbH is not liable for theft and damages caused by guests or third parties.
3.4. LOST PROPERTY
Lost property will only be forwarded at the request of the guest. The charges and the risk will be borne by the guest.
3.5. APPLICABLE LAW / JURISDICTION
The general terms and conditions are an integral component of our final confirmation. Place of performance and jurisdiction for both parties is Albinen. The GTC govern the legal relationship between the guest/organizer and ALBIJOU GmbH. Deviating agreements or subsidiary agreements must be made in writing.
3.6. LIMITATION OF LIABILITY FOR EXTERNAL LINKS
Our website contains so-called "external links" (links to third party websites) whose contents we do not control and for which, therefore, we do not accept any responsibility. The responsibility for the content and correctness of the information lies with the respective owners of the linked sites. At the time these links were established we could not make out any violation of the law. If we were to be informed of such a violation, the respective link will be removed by us immediately.
3.7. DATA PRIVACY
3.7.1. Data gathering. We collect data when you register on our website, log into your account, make a booking, participate in a contest and/or log out. The data we collect include your name, your e-mail address, your phone number and/or your credit card.
3.7.2. How we use your data. All the data that we collect from you can be used to:
·personalize your experiences and fulfill your individual needs
·prepare personalized advertising content
·improve our website
·improve our customer service and your support needs.
·make contact via email
·manage a contest, a promotion or a survey
3.7.3. Data privacy in online commerce: we are the sole owner of the data collected on our website. your personal data will never be sold, exchanged, transferred, or passed to another company, except when necessary to fulfill a request or transaction, e.g., to send out an order or request a Aufenthaltskarte (temporary residence card) with customer benefits.
3.7.4. Sharing data with third parties: we do not sell trade or transfer your personal data to third parties. This does not apply to trusted third parties who assist us in administering our website or conducting our business, provided they commit to keep the information confidential. We believe that it is necessary to exchange information in order to investigate, prevent or take action against illegal activities, suspected fraud, situations in which an individual's physical safety may be at risk, violations of our Terms of Service or, where required by law, in accordance with the legal obligations of the local, cantonal or national authorities. Non-private data on the other hand may be made available to third parties for marketing, advertising or other purposes.
3.7.5. Data protection. We implement a variety of security measures to protect your personal data. We use state-of-the-art encryption technology to protect confidential information transferred online. We also protect your data offline. Only employees who need to perform certain tasks (e.g. billing or customer service) have access to personal data. The computers and servers used to store personal data are stored in a secure environment.
3.7.6. Unsubscribe. We use the email address you provide us to send you information and updates relating to your order, occasional company news, information about related products etc. If you wish to unsubscribe and no longer receive emails you will find detailed instructions on how to unsubscribe at the end of each mail..